FAQ

Faba beans (or fava beans) are your new best friend. Large and flat with a distinct oval shape, faba beans are grown across regional Australia. 

Faba beans are full of good stuff. They’re a rich source of protein, dietary fibre, and essential nutrients such as folate, iron, manganese, and magnesium. They also contain antioxidants and phytonutrients that keep your body ticking along.

Yes! We keep things simple at Pure Plant Protein - no animal products, no buzzword ingredients and no artificial flavours you can’t even pronounce.

Not at all. We started Pure Plant Protein because we were sick of terrible pea protein powders that were clearly a step below whey protein. Our faba bean protein is miles ahead of these gritty protein powders, and it also has a higher protein content.

That gritty taste of most plant-based protein powders comes from pea protein. Our faba bean protein powder doesn’t have this grittiness, blends better than pea protein, and has a higher protein content as well. 

Nope, you’re in the clear. Gluten free, dairy free, vegan friendly and no GMOs. Have any questions? Just ask and we’ll be happy to help make sure our protein powder is right for you.

We’ve got four for you to choose from - chocolate, vanilla, coconut, and unflavoured (with more on the way 🙂).

With a protein content of 88%, faba beans have the highest protein percentage of any vegan protein on the market!

Our entire operation takes place on Australian soil. From growing the faba beans in rural Victoria through to our production facility just outside Melbourne, your protein bag is entirely local and Australian made.

You can use it however you like. Our protein powder goes equally well with milk, milk alternatives and water. Vanilla with maple syrup and oats is a great combo to bulk up your calories, while our chocolate flavour with some water is basically a light and healthy chocolate milkshake!

Absolutely! We recommend using our unflavoured protein powder for baking and cooking, but any of our bags can be used for your next stint in the kitchen.

None. We use all natural ingredients in our products.

Stevia & Erythritol

Our protein powder contains a bunch of essential amino acids. These are amino acids that your body needs but doesn’t produce itself.

1. ​​ Alanine 1.1g
2. Arginine 2.3g
3. Aspartic acid 2.8g
4. Cystine 0.3g
5. Glutamic acid 4.3g
6. Glycine 1.1g
7. Histidine* 0.6g
8. Isoleucine* 1.1g
9. Leucine* 2.1g
10. Lycine* 1.7g
11. Methionine* 0.3g
12. Phenylalanine* 1.4g
13. Proline 1.2g
14. Serine 1.3g
15. Threornine 1.0g
16. Tryptophan* 0.2g
17. Tyrosine 1.0g
18. Valine* 1.3g

Yes, absolutely. We are committed to the safety and quality of our products. The Faba Bean Protein Isolate is independently tested by a third-party laboratory for heavy metals to ensure it is safe and meets all regulatory standards.

The results from the recent testing (September 8th 2025) show that the levels are extremely low and significantly below all established safety limits.

Here is a summary of the results:

• Arsenic: The result was less than 0.01 mg/kg (the safety limit is 1.0 mg/kg).
• Cadmium: The result was 0.011 mg/kg (the safety limit is 0.1 mg/kg).
• Lead: The result was less than 0.01 mg/kg (the safety limit is 0.1 mg/kg).
• Mercury: The result was less than 0.01 mg/kg (the safety limit is 0.5 mg/kg).

If you require any more information please reach out to hello@ppprotein.com.au.

We use Australia Post as our main delivery partner. For wholesale orders we may use various shipping partners.

We offer same day dispatch with delivery taking from 2-5 days in Australia.

International orders may take longer.

Currently we ship to Australia, New Zealand and Singapore, with plans to expand globally.

Can't find your country listed and you know a distributor who might be interested in stocking our protein powder?

Send an email to sales@ppprotein.com.au - Myles would love to have a chat with them.

If you haven't received your order within a timely manner, please reach out to hello@ppprotein.com.au. We'll make sure you get your order delivered to your door.

This can happen due to your browsers caching from time to time. Try opening the link in an incognito browser, this should fix the issue.

If you're still unable to open the tracking link. Please send an email to hello@ppprotein.com.au.

Yes you can, please refer to our refund & return policy - https://www.ppprotein.com.au/policies/refund-policy

Yes, you can change your order details if the order has not yet been processed . Head over to the my account page for updating your order.

We are so sorry for the mix-up! Please email us at hello@ppprotein.com.au with your order number and a photo of what you received. Our team will arrange to have the correct items sent to you right away.

Please contact us at hello@ppprotein.com.au as quickly as you can with your order number and the correct address.

You can contact Pure Plant Protein via phone or email.

General

hello@ppprotein.com.au

1800959230

Sales / retail / partnership enquiries

sales@ppprotein.com.au

Subscribing is the best way to invest in your health and your wallet! You get our clean, natural plant-based protein powder delivered on your schedule, and you'll enjoy these great perks:

• Save Money: Save up to 14% on every single order. The more frequently you get your protein, the more you save!
• Total Convenience: Get your protein delivered to your door automatically. No need to remember to re-order.
• Complete Flexibility: It's easy to set up and easy to manage. You can skip a delivery, cancel, or swap flavours at any time directly from your customer portal.
• Subscriber Perks: And hey, who knows - maybe there will be some free goodies waiting for you in your deliveries!

The discount you receive depends on the delivery frequency you choose. Here’s how it works:

• Delivery every 2 weeks: Save 14%
• Delivery every 1 month: Save 13%
• Delivery every 2 months: Save 12%
• Delivery every 3 months: Save 10%

It's simple! On the product or bundle page, just follow these steps:

1. Choose the "Subscribe & Save" option.
2. If you're creating a bundle, select a 2, 3, or 4-pack.
3. Select your delivery frequency (every 2 weeks, 1 month, 2 months, or 3 months).
4. Choose your favourite flavours and add them to your cart!

Or head here.

Yes! You can build a 2, 3, or 4-pack bundle to mix and match your favourite flavours. Plus, you get an additional discount on top of your subscription savings when you choose a bundle.

Once you subscribe, you can access your personal customer portal by logging into your account on our website. From there, you have full control over your subscription.

You'll see a big blue button to manage your subscriptions.

Absolutely. If you have too much protein or are going on holiday, you can easily skip your next delivery or change the order date in your customer portal.

Yes! Feel like trying something new? You can swap your products at any time. You can switch between Chocolate, Coconut, Salted Caramel, and Unflavoured whenever you like.

You can securely update your shipping address and payment information at any time within your customer portal. Please make sure to update your details before your next order is scheduled to be billed.

We've made it easy to cancel or pause. You can cancel or pause your subscription at any time, for any reason, directly in your customer portal. There are no minimum commitments or cancellation fees.